We are an established practice that has been supporting SME businesses across North Nottinghamshire for many years and specialises in Sales, Marketing and general Business advice with one abiding principal namely ”the right advice at the right price” with an objective of recovering our consultancy fee’s for clients within an agreed period.
We have been practising what we preach for more than 25 years and in today’s management parlance “we talk the talk and walk the walk”. In short we deliver what we say we can, on time and at the right price. Our experience cuts across SME businesses of all sizes and descriptions, ranging from Solicitors, Accountants, Detective Agencies, Financial Services, Football Clubs, Publishing, Wholesalers, Insurance Brokers, Electrical Contractors, Charities, TV Production, Enterprise Centres, Radio Stations, etc
Our Sales expertise is in telephone sales training, negotiation, database marketing, customer service training, interviewing techniques, sales letter writing. Marketing is a key element of our support for our clients. There is little that we have not experienced and got right, and sometimes wrong, for those we support. Mistakes made over 25 years mean valuable lessons learnt and ensures that mistakes are not made again. Database marketing underpins our base approach to generating new customers and maximising results from existing customers for our clients. We are good at communication, advertising and dealing with the media, including newspapers, radio, television and all aspects of digital marketing.
SME business owners know their product or service inside out but can often overlook the basic business building blocks. Our Business advice is based upon good old fashioned common sense, with a no frills approach, rooted in solid proven business practices, with a heavy emphasis on getting the basic rights at the right price. Employment issues often cause problems for SME’s but by getting the basic employment procedures right, costly problems can be avoided. SMB has a successful track record in mentoring young employees as well as business owners. Often two brains are better than one. We have successfully mentored a number of young people as well as mature businessmen who just needed a sounding board and a fresh pair of eyes to look at things from an external viewpoint.
SMB’s clients have access to us through personal meetings and briefings, e-mail communication and telephone contact. Our objective is to be immediately responsive to any challenge that we are asked to meet. We have a “How to” approach to solutions to problems in plain language that is not wrapped in jargon.