How Asmech Systems Ltd accelerated their digital transformation strategy, eliminating the administrative burden on its employees and enabling business growth.
Challenge
Asmech Systems Ltd had already engaged IT2 Limited as their Managed Service Providers MSP to make their IT system easy. But what about the business processes, they were still heavily reliant on Excel & e-mail. Duplication of data and retyping different documents were commonplace. Getting accurate up to date information was a challenge and preparing for meetings was resource-intensive. The processes they had in place served them well but were now holding them back, Asmech Systems Ltd was seeing business growth, however, to be successful in the future their business systems should not continue to be a barrier.
Goal
Solution
Simportal Limited’ was selected as solutions partner and their approach is refreshing, ‘Solutions, Not Software’. The approach was simple, the team at Simportal configure their rapid configuration cloud-based portal ‘Simportal®’ to meet the exact requirements of Asmech Systems Ltd. No learning curve required – the Simportal team listened and then presented a solution. Sales order acknowledgment reports soon followed along with invoicing, debtor’s management, timesheets etc. All the processes have live dashboards with process activities being distributed to the relevant parties.
Result
Within the first quarter of 2021, Asmech Systems Ltd had not only implemented a new custom CRM solution but had quoted the equivalent of 6 months business in half the time. This provided considerable confidence in the Simportal® solutions delivery process.
Sales meetings are held, and all information is available via live dashboards and the time spent preparing for those meetings is minutes not hours! The effort versus reward is directed at converting quotations into new business and not spent on administration. Forecasting is easier, gone are the days of meeting around whiteboards.
When we win an order, with Simportal the process of converting the quote to a job is seamless and has completely eliminated parts of the previous process that didn’t add any value.
Collecting timesheet data and analysing productive v non-productive time is as simple as opening a live dashboard. Invoice creation and debtor’s management is made easy, with little or zero effort – the same process is managed via a live dashboard.
“Our focus is on converting quotes into orders rather than spending hours on administrative effort that added no significant value and took away our focus. Simportal is the perfect business process improvement tool, and we intend to use it right across the business, from purchasing, stock control, time and attendance to asset management. Simportal allows us to concentrate on improving parts of the business we need to improve but without impacting us day to day. We get a completely customized solution with minimum implementation impact” – James Sudbury, Operations Director – Asmech Systems Ltd
“Duplicated data is now eliminated, and I can focus on my estimating job, rather than spending my time-on-time consuming administration activities” Arron, Estimating and Sales Engineer – Asmech Systems Ltd
Simportal® helps clients maximise stakeholder performance via rapid digital transformation of their business processes. By engaging with our customers, we deliver solutions that meet their needs precisely and achieve ROI certainty. Simportal®, flexible, tailored, secure, cloud-based platform that is helping personal trainers through to Aerospace manufacturers deliver high-performance results. Unlimited users, fixed monthly subscription inclusive of consultancy. Simportal® -Solutions, Not Software!