Citizens Advice Ashfield is seeking volunteers who can provide advice through their webchat and telephone channels as demand increases for advice.
Since March over 2000 people have needed help during the COVID crisis with nearly a 200% increase in clients accessing advice around employment and work along with a large increase in housing issues.
Kathryn Stacey, Chief Officer of Citizens Advice Ashfield, said:
“Our advice over the telephone and through webchat has come under increasing demand as the pandemic has continued. We are receiving many more calls from people around work issues as the furlough scheme moves to a close next month and as courts and bailiffs have become active once again.
This has created the need for extra capacity in our advice service and the opportunity for people to gain skills and experience which many benefit from when competing in the jobs market.
We are also exploring apprenticeships and the ‘Kickstart’ scheme being launched by the government and additional opportunities for anyone looking for a career in the charitable/advice sectors”