Citizens Advice was founded on 4 September 1939 – the day after World War II was declared. Since then, the service has become a trusted household name. Last year it helped 2.7 million people across England and Wales in person, by phone, email or web chat.
80th anniversary celebrations will be taking place across England and Wales throughout the year.
Kathryn Stacey, Chief Officer of Citizens Advice Ashfield, said, “Were really proud to be part of an organsiation who has provided support and advice to people for 80 years”
“Our advice changes lives because we are constantly adapting to the challenges people face, from broadband bills to Universal Credit. Whatever the problem, our amazing staff and volunteers do all they can to help people find their way forward. We are here for everyone and we will continue to help make things better.”
Brenda’s Story
Brenda had worked for over 30 years in schools and the NHS and had recently moved to the local area to be closer to her elderly parents and found herself out of work for over 6 months. She found out through her Jobcentre work coach that there were volunteering opportunities with our service and promptly applied as a volunteer receptionist. In her own words ‘I really look forward to coming to work. I am learning so much, The job is completely different to what I’m used to, the staff are really nice to work alongside. I get lots of help and encouragement , it’s a great boost to my self esteem.’
Kathryn Stacey CEO at Citizens Advice ‘We are absolutely delighted that one of our volunteers has successfully been helped into full time employment. Because of the new skills and experience Brenda had gained she obtained work as a receptionist at a local health practice last month. We’re very pleased Brenda has got back to work and grateful for all her help during her time with us.’